Major Works & Section 20 Consultation Services
Earl Kendrick guides clients through every stage of the Major Works and Section 20 process, ensuring projects are delivered efficiently, transparently and in full compliance with legislation.
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Specialist expertise:
Earl Kendrick are more than just experienced chartered surveyors with in-depth knowledge of leasehold legislation, consultation requirements and building procurement. We are a multidisciplinary team providing our clients with end-to-end service through the whole RICS life-cycle.
Full project lifecycle management:
From feasibility and specification through tendering, contract administration and completion.
Legal compliance:
Section 20 consultation managed meticulously to satisfy statutory obligations and protect landlords and agents from challenge.
Transparent communication:
Clear, consistent updates for all stakeholders, ensuring confidence throughout planning and delivery.
Quality assurance:
Works are designed, tendered and supervised to achieve best value, durability and long-term asset protection.
“Structured delivery and transparent compliance. Major works and Section 20 services that manage consultation, control risk and support confident decision making.”
How we can help
Feasibility studies and cost estimates
Preparation of detailed specifications and tender documents
Full Section 20 consultation management
Health and Safety Audits and Inspections
Risk Assessments and Method Statements (RAMS)
Contractor procurement and contract administration
Site inspections and progress reporting
Budget management and cost reconciliation
Post-project evaluation and maintenance planning
Quality control and certification of completed works
“Major works should protect and enhance a building, not burden those responsible for it. Our role is to manage the process fairly, transparently and to the highest professional standards.”
— Earl Kendrick Team
FAQs
Major works are substantial repairs, renewals or improvements to a building’s structure or services. For example, roof replacement, façade maintenance or lift upgrades. They are typically required when planned maintenance cannot address deterioration or when building safety or performance needs improvement. Earl Kendrick assists with planning, design, specification and delivery, ensuring that works are necessary, proportionate and cost-effective for all parties involved.
Under the Landlord and Tenant Act 1985, landlords must consult leaseholders before carrying out works where any individual contribution exceeds £250. The Section 20 process ensures transparency and allows leaseholders to comment on scope and cost. Earl Kendrick manages this process from start to finish – reviewing and helping to prepare notices, coordinating responses and documenting compliance – safeguarding clients against legal challenge and ensuring all voices are properly heard.
We often work alongside managing agents if appointed, and act for freeholders, resident management companies and resident’s committees. Our impartial approach ensures fairness to all parties. We help to prepare budgets, select appropriate contractors and supervise works on site, providing technical oversight and ensuring that outcomes meet both contractual obligations and lease requirements while delivering genuine long-term value.
We combine competitive tendering with technical scrutiny and ongoing site supervision. Specifications are carefully prepared to avoid ambiguity and ensure like-for-like pricing. During works, we monitor progress, certify payments and check workmanship to maintain quality. Our transparent reporting and cost management ensure that clients achieve durable, compliant results that justify expenditure and protect future maintenance budgets.
Our strength lies in combining technical expertise with a deep understanding of leasehold law and consultation procedure. We deliver projects efficiently, minimise disruption for residents and ensure full legal compliance throughout. By focusing equally on quality, cost and communication, we provide clients with reassurance that every aspect of their Major Works project is managed professionally, transparently and to the highest standard.
Contact our Director
Julian DaviesChief Executive Officer - MRICS, MFPWS
e: julian@earlkendrick.com
Contact us
Questions about a building, project or survey? Get in touch and our team is ready to help with practical straight talking advice.
Major Works & Section 20 Services
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Contact one of our experts today
Questions about a building, project or survey? Get in touch and our team is ready to help with practical straight talking advice